Meatworks caught our attention back in early January as we were having a casual walk around SohoKL, Solaris Mon’t Kiara after some other event.
We thought Meatworks was an interesting place because of the concept of selling meat at the same time being a diner. We thought we’d try it one day and so we did.
Meatworks is easy to spot – it’s the corner shop at the round-about. The shop is just opposite Cold Storage.
Pass the clean exterior is the clean interior. Orange brick wall on the inside with neatly designed ceiling and also thematically chosen photos and artwork, framed and hung along the wall. It feels good.
Looking at the simple menu, we ordered and waited for the food which didn’t take too long to arrive. It wasn’t impressively fast either.
Wild Mushroom Cappucino (RM 15)
First up was the soup – Wild Mushroom Cappucino.
The mushrooms seem to be minced and blended into the soup itself, with miniscule chunks of what seems to be toasted bread that is akin to garlic bread. The soup tasted alright, nothing spectacular but it wasn’t bad. The toasted bread added to the taste but I would that they serve more of it, perhaps on another bowl.
Chocolate Ice Blend (RM 9.80)
Then came the Chocolate Ice Blend that I ordered, this drink was superb!
It was finely blended, the sip of each blend brings along the chocolaty taste and very fine ice. Lovely. Worth ordering.
American Classic Burger (RM 24)
After that came my American Classic Burger.
It’s a delicious burger, not oily like what I’m used to. As you can see, the upper half is covered in the melted cheddar cheese, with mustard, onion and looks fine and dandy. While the burger tastes great, I find it overpriced. You could get a much bigger and arguable much tastier burger at TGIF or Chili’s for about RM 20. You could get Wendy’s 3/4 pounder for less than that. Betty’s Midwest Kitchen has similarly sized and equally tasty burger for RM 15.
If you crave burger and happen to be there, probably this is the place but otherwise I’d say just skip it.
Duck (RM 38)
Next dish was Duck. Yes, that’s the name of it. Lexiegirl decided to be adventurous, a pricey piece of duck seems tempting. There’s gotta be something good about it………… unfortunately not.
On my side, I thought there was nothing special about it and hardly even justifies RM 38 for a chunk of roasted duck breast that was badly done.
Castricum Lamb (RM55)
If that wasn’t bad enough, wait till you see the Castricum Lamb I ordered that cost me a whopping RM 55. The menu described it as “Lamb Rack grain fed for 60 days, four ribs, spit roasted” – interesting. Fine, I do understand that lamb racks are pretty small and I don’t mind if it’s good.
At this point I’m beginning to feel appalled. It was burnt, I was pretty hungry and didn’t take notice much of it. Sure I was taking photo of it but if you had the various racks, there are some darker areas here and there sometimes and it’s fine.
The first set of rack was barely tasty, it felt like there’s a lack of marination, either that or I’m expecting too much. By the time I reach the second set of rack, I was totally appalled. It was burned. BADLY burned.
Look at that!!! To show you how badly it’s burnt, I got lexiegirl to hold the burnt area and took this photo.
It was totally appalling – 3rd time I used the word here but that’s just how bad it was. I signaled the waitress and got it replaced.
I was in total disbelief, I’m paying RM 55 for it and I’m expecting good stuff. I’m served burnt item, not only do I question the person who prepared the food. I also question the people who were serving me, the audacity of even allowing burnt item to leave the kitchen is simply insanity at its best.
I could’ve just yelled at them but thought better not to. My hunger was partially settled by then but the experience was ruined. They came back with the replaced lamb rack, it wasn’t burnt this time but it wasn’t tasting great either.
I’m grateful that they courteously replaced the food though but I thought that they could’ve done it better.
Comparing Customer Service
In February we went to TGIF Subang Jaya and ordered my burger and requested Medium-well, the burger came and on my first bite I knew it was well-done. I highlighted it to the person in charge, he apologized and suggested we have it medium – we agreed and he immediately got into replacing it, he even brought us a complimentary mushroom soup for us to savor while we wait for the burger to return. In the burger’s return, they even sliced it to show that it’s medium. I wish they didn’t slice it as the juices were oozing out (NOoOOOoooOO!!!) but I sincerely appreciate the effort and have a new found respect for their service.
Sorry to have gone off-topic but I thought I’d just express what I think is really good service. 🙂
I must say that it was a visit I regret very much but that’s the life of a foodie. Normally we only write about places we think that are worth visiting but this was so bad, we’re just highlighting it for the concept (as your source of meat) and of course the few items that are worth mentioning.
Unfortunately the food served did not work for me as we were served with charred food. Our dining experience and also the portions served does not justify the cost but only lead me to conclude that the meat served lacked proper marination & seasoning. Besides that, it seems that the kitchen chefs are not well trained. Perhaps they should consider to change the pricing for the items in their menu.
My total cost that day was RM 163.07 – WTH!?!? And yeah, I did my part to submit the FEEDBACK but no one got back to me for any form of apology for the horrible service.
Address : 2G 3A, Jalan Solaris 5, Block H, Solaris Mont Kiara, 50480 Kuala Lumpur, Malaysia.
Operating hours :Open Daily: 10am – 11.30pm
Telephone :(603) 6203 0871